As speculated, plainly the “popping” audio system drawback that some 16-inch MacBook Professional customers are experiencing is a software-related fairly than {hardware}. Apple has reportedly confirmed in an inner doc that it’s engaged on a repair for the problem, which might be out there through a future software program replace.
As reported earlier this week, a rising variety of 16-inch MacBook Professional customers are complaining a couple of “popping” sound that comes from their audio system throughout sure audio playback. The issue appears to correlate to when audio is first beginning or stopping, with customers taking their complaints to Apple Assist boards, Reddit, Twitter, and extra.
The interior memo despatched to Apple Approved Service Suppliers, obtained by MacRumors, explains that the popping happens when audio playback is stopping. Apple says that it’s “investigating” the issue and {that a} repair is “deliberate in future software program updates.” As such, Apple says service suppliers shouldn’t exchange affected computer systems.
If a buyer hears a popping sound when playback is stopped on their MacBook Professional (16-inch, 2019)
When utilizing Remaining Reduce Professional X, Logic Professional X, QuickTime Participant, Music, Films, or different functions to play audio, customers could hear a pop come from the audio system after playback has ended. Apple is investigating the problem. A repair is deliberate in future software program updates. Don’t arrange service, or exchange the consumer’s pc, as it is a software-related subject.
At this level, it’s unknown when Apple will launch the software program replace that fixes this drawback. macOS Catalina 10.15.2 is at present in beta testing, nevertheless it doesn’t as of but embrace a treatment for the 16-inch MacBook Professional’s “popping” audio system.
In the event you’re a 16-inch MacBook Professional consumer, are experiencing this drawback? Tell us down within the feedback.
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