Some customers of the most recent MacBook Professional and MacBook Air fashions accessible are complaining a couple of compatibility problem with USB 2.0 equipment, which causes the pc to freeze. In accordance with the stories shared on the net, the issue appears to have an effect on solely the MacBook fashions launched in 2020.
As famous by MacRumors, there are a big variety of complaints from customers on Reddit and Apple Support Communities. Usually, USB 2.0 equipment are randomly disconnected from the MacBook and typically the system crashes after that.
One of many affected prospects mentioned the related equipment cease working after utilizing the machine for some time, and the one recognized workaround is rebooting the Mac.
After I use an exterior USB-C hub in any port of my MBP, and join USB 2.0 gadgets that embody a Filco keyboard and a Razer DeathAdder mouse… after some time (minute or hours) the USB 2.0 gadgets will cease responding (keyboard lifeless, mouse not transferring or clicking).
Whereas there doesn’t appear to be a transparent sample as to how the issue happens, most stories point out that USB 2.0 gadgets change into unresponsive when related to a USB hub. The MacBook works usually with USB 3.0 and USB 3.1 equipment, even by a hub.
One other person reported that he was capable of repair the difficulty through the use of a Thunderbolt hub as a substitute of a USB one, however Thunderbolt equipment are sometimes dearer and that’s definitely not the best answer.
I had this very same problem after I returned my 2019 MacBook Air, which didn’t have the difficulty, for a 2020 MacBook Air. […] my answer was altering from a USB-C hub to a Thunderbolt dock, however I couldn’t discover any reference to this downside on-line.
Apple is but to repair this downside, which seems to be a software program bug, so house owners of the 2020 MacBook Professional and MacBook Air must wait till the corporate releases a brand new macOS Catalina replace.
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