Earlier this yr, earlier than the announcement of the iPhone 12, Apple surveyed some users about how they use the USB energy adapter that used to come back within the iPhone field. The corporate is as soon as once more asking for the opinion of its customers, this time to search out out if iPhone customers are unhappy with Face ID and in the event that they use the USB cable that comes with each iPhone.
A 9to5Mac reader shared a survey Apple despatched him at present with some questions on his expertise with the iPhone 12 Professional Max, so it appears the corporate is concentrating on customers who purchased one of many iPhone 12 fashions launched this yr.
Amongst a number of questions, the survey asks if the consumer just isn’t glad with Face ID — and if the reply is not any, there are some alternate options to share particulars with Apple. These are the solutions accessible within the survey:
- Safety or privateness issues
- I don’t like having to select up my cellphone to make use of Face ID
- Sluggish efficiency
- It doesn’t detect my face in all conditions (comparable to low mild, completely different angles, mendacity down, sporting sun shades)
- I choose Contact ID
- Not dependable; doesn’t all the time unlock the iPhone
Simply as Apple surveyed what folks did with the USB chargers from their earlier iPhones earlier than eradicating the ability adapter from the iPhone field, the corporate is as soon as once more taking a look at what customers take into consideration one thing that’s rumored for a future product. It’s onerous to not affiliate the survey with the rumors that subsequent yr’s iPhone may have each Contact ID and Face ID authentication.
Though Face ID is an incredible expertise, it has some limitations the place Contact ID stands out — and I’m positive many iPhone customers aren’t pleased with having to enter the password each time to unlock the cellphone since Face ID doesn’t work with masks. Even when Apple didn’t particularly point out masks, that’s implied when it asks about facial recognition not working in particular conditions.
Furthermore, the survey additionally brings a query about which objects included within the iPhone 12 field customers really use. This contains Apple stickers, the SIM ejection instrument, and the USB-C Lightning cable.
Is Apple planning to launch iPhone 13 with even fewer equipment? Will Apple drive us to purchase MagSafe chargers? It’s too early to guess something now, however 2021 may positively convey us extra surprises on that.
H/T Gabriel Ramos
FTC: We use earnings incomes auto affiliate hyperlinks. More.