The launch of Cyberpunk 2077 was one of many extra chaotic launches in gaming historical past weighing closely with issues resembling game-breaking bugs, false promoting, and above-and-beyond overview restrictions. Because the recreation launched on all platforms, the difficulty of how Cyberpunk 2077 performs on last-gen platforms was so bad that the corporate supplied refunds to anybody trying to get one. The issue was that this wasn’t cleared with Sony and Microsoft first alongside their own review policies, leading to Sony refusing many of those requests. Since then, Sony has opened up refunds and has delisted the game completely. Whereas it’s nonetheless listed on Microsoft, it has been a lot simpler getting a refund there and now the corporate is making it even simpler.
The Xbox Help web page issued a multi-tweet thread addressing the issues over Cyberpunk 2077 alongside a message of acknowledgement to the crew itself over at CD Projekt RED.
The thread begins by saying, “To make sure that each participant can get the expertise they anticipate on Xbox, we might be increasing our present refund police to supply full refunds to anybody who bought Cyberpunk 2077 digitally from the Microsoft Retailer, till additional discover.”
Whereas we all know the builders at CD PROJEKT RED have labored arduous to ship Cyberpunk 2077 in extraordinarily difficult circumstances, we additionally notice that some gamers have been sad with the present expertise on older consoles.
— Xbox Help (@XboxSupport) December 18, 2020
It continues, saying: “Whereas we all know the builders at CD Projekt RED have labored arduous to ship Cyberpunk 2077 in extraordinarily difficult circumstances, we additionally notice that some gamers have been sad with the present expertise on older consoles. So far, we now have granted refunds to the overwhelming majority of consumers who’ve requested one.”
The thread concludes with a hyperlink to the place gamers can request their very own refunds, ought to they select to.
The launch has been a sizzling matter within the gaming group, particularly so with the quite a few delays connected to this recreation, and the crunch speak surrounding the tradition of the studio itself. This can be a very vivid instance of poor management and the publishing aspect pushing unrealistic expectations. As we all know the studio is pushing arduous for fixes, it is necessary to understand that lots of the issues that went unsuitable weren’t on the builders, the difficulty is on an government stage and that has but to be addressed publicly.