For those who’re not getting wi-fi service in your T-Cell system, you’re not the one one. Inclement winter climate in Texas and different elements of the US is inflicting points with the service’s community, with Downdetector monitoring greater than 1,000 outage studies since 1PM ET.
We’re experiencing community points following extreme climate in a number of areas of the nation and particularly throughout Texas. Our groups are working exhausting to revive service. Keep tuned, keep protected and thanks in your endurance.
— Neville (@NevilleRay) February 15, 2021
T-Cell acknowledged the difficulty this afternoon. “We’re experiencing community points following extreme climate in a number of areas of the nation and particularly throughout Texas,” stated Ray Neville, the corporate’s president of expertise, on Twitter. Neville didn’t say when the service expects to resolve the outages. AT&T and Verizon (Engadget’s father or mother firm) look like going via among the identical issues, however their points don’t appear to be as widespread.
A spokesperson for Verizon advised Engadget the corporate has had minor issues because of the chilly snap. “Verizon’s community is performing effectively as winter storms make their means throughout the nation with restricted influence to our community operations,” the spokesperson stated. “Within the overwhelming majority of areas, we’ve got backup mills operating and we’re on standby to refuel mills to make sure our community continues to serve our prospects.” Some elements of Verizon’s fiber infrastructure is down, however the service says it has crews engaged on bringing these again on-line. We’ll replace this text once we hear again from AT&T.
Nearly all of T-Cell’s outages look like clustered in and round Austin, Dallas, Houston and San Antonio. Texas is at the moment going via certainly one of its coldest winters in decades, with temperatures at the moment under freezing in each a part of the state. The sudden chilly and snow are inflicting havoc on the state’s infrastructure, leaving practically 3 million customers with out energy as they attempt to keep heat.
Replace 2:47PM ET: Added remark from Verizon.