Final 12 months’s Hisense U8G is a stellar TV, however its newest replace on prime of Android TV has been inflicting points with audio cutouts. Fortunately, there’s a repair on its method.
The Hisense U8G is a premium ULED TV operating on prime of the Android TV platform. The TV is understood for stable image high quality, and its extensive compatibility with gaming consoles. In our evaluation final 12 months, we additionally praised its glorious efficiency with Android TV and the sharp, vibrant image, all in a really reasonably priced worth vary.
However in current weeks, some Hisense U8G homeowners have famous issues with audio cutouts. This appears to happen as soon as each hour or two, normally for 10-30 seconds at a time. Our personal U8G take a look at unit has been having these points for about two weeks at this level, however we’ve heard experiences that return so far as a month or two.
Fortunately, Hisense is on the case.
Audio cutouts are a recognized difficulty brought on by the most recent firmware replace for the Hisense U8G, model QTG3.200902.001. The problem primarily occurs to customers with an audio setup that’s comprised of a soundbar or different audio machine related over HDMI ARC.
A future replace is in improvement to repair this difficulty, and Hisense is offering that replace in its beta type to some homeowners who contact over customer support — we’ll be testing out the replace quickly as nicely.
Within the meantime, a fast repair for the issue is to modify audio output from “Auto” to “Dolby Digital” within the settings on Hisense U8G, which apparently fixes audio cutouts. Some customers have reported success with this.
Hisense offered the next assertion to 9to5Google.
A current software program replace together with use of a soundbar by way of HDMI often contributes to this glitch, and we’re working rapidly to resolve it with one other replace.We additionally suggest manually setting audio output from Auto to Dolby Digital. This could alleviate the audio dropping out. High quality and efficiency are extremely necessary to us, which is why our 2022 ULED line-up can have a 2-year guarantee.
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