Lyft starts charging wait time fees to late passengers #GeekLeap

Lyft has quietly began charging late charges to prospects who make their drivers look forward to them. In a not too long ago revealed , the corporate outlines a coverage that can see it add wait time charges to journeys the place drivers arrive at a pickup location and look forward to greater than two minutes for a passenger to get into their automotive.

The charges gained’t apply to Shared, Entry, Assisted and Automotive Seat rides, and if a driver cancels on you attributable to a no-show, you gained’t have to pay a wait time penalty on prime of a cancellation price. Moreover, Lyft presents a five-minute grace interval for Lux Black and Lux Black XL rides. And if a driver arrives early, the clock gained’t begin ticking till after the unique estimated pickup time.

“Wait time charges assist maintain our platform operating easily – attempt to be on time and able to meet your driver once they arrive on the pickup location,” the corporate says. “Extra wait time expenses might apply to your journey relying on how busy it’s. Wait time charges range by location.”

Customers with disabilities or those that incessantly accompany individuals who might have extra time to board a automotive can request a waiver from the charges from Lyft. The corporate says these prospects also can request refunds for wait charges they might have incurred previously.

The change aligns Lyft with Uber’s , which the latter has had in place since 2016. Notably, these embrace the phrases designed to accommodate riders with disabilities. Final yr, Uber after the company of overcharging passengers with disabilities.

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