Zoom is bringing AI to live chat customer service #GeekLeap

Prime Video conferencing software program supplier Zoom has introduced a brand new “clever conversational” stay chat answer powered by synthetic intelligence.

In a keynote occasion adopted by a submit (opens in new tab) on the Zoom weblog, the corporate introduced Zoom Digital Agent (opens in new tab), a chatbot designed to assist companies present environment friendly customer support in an economical means, by lowering deal with occasions for human buyer assist workers.

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