Microsoft is limiting how extensively individuals can converse with its Bing AI chatbot, following media protection of the bot going off the rails throughout lengthy exchanges. Bing Chat will now reply to as much as 5 questions or statements in a row for every dialog, after which customers shall be prompted to begin a brand new subject, the corporate introduced in a weblog put up Friday. Customers can even be restricted to 50 complete replies per day.
The restrictions are supposed to preserve conversations from getting bizarre. Microsoft mentioned lengthy discussions “can confuse the underlying chat mannequin.”
On Wednesday the corporate had mentioned it was working to repair issues with Bing, launched simply over per week earlier than, together with factual errors and odd exchanges. Weird responses reported on-line have included Bing telling a New York Occasions columnist to desert his marriage to be with the chatbot, and the AI demanding an apology from a Reddit person for arguing that the yr was nonetheless 2022.
The chatbot’s responses have additionally included factual errors, and Microsoft mentioned on Wednesday that it was tweaking the AI mannequin to quadruple the quantity of information from which it will possibly supply solutions. The corporate mentioned it could additionally give customers extra management over whether or not they wished exact solutions, that are sourced from Microsoft’s proprietary Bing AI expertise, or extra “inventive” responses that use OpenAI’s ChatGPT tech.
Bing’s AI chat performance continues to be in beta-testing mode, with potential customers becoming a member of a wait listing for entry. With the software, Microsoft hopes to get a head begin on what some say would be the subsequent revolution in web search, amongst different issues. The ChatGPT expertise made a giant splash when it arrived late final yr, however OpenAI itself has warned of potential pitfalls, and Microsoft has acknowledged limitations with AI. And regardless of AI’s spectacular qualities, considerations have been raised about synthetic intelligence getting used for nefarious functions like spreading misinformation and churning out phishing emails.
With Bing’s AI capabilities, Microsoft would additionally prefer to get a leap on search powerhouse Google, which introduced its personal AI chat mannequin, Bard, final week. Bard has had its personal issues with factual errors, fumbling a response throughout a demo.
In its Friday weblog put up, Microsoft instructed the brand new AI chat restrictions have been primarily based on data gleaned from the beta take a look at.
“Our knowledge has proven that the overwhelming majority of you discover the solutions you are in search of inside 5 turns and that solely ~1% of chat conversations have 50+ messages,” it mentioned. “As we proceed to get your suggestions, we are going to discover increasing the caps on chat periods to additional improve search and discovery experiences.”
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