Ubisoft Hit by More Layoffs in Customer Service and Elsewhere #GeekLeap

Ubisoft has laid off 60 individuals from its North Carolina and Newcastle, UK workplaces. The cuts appeared to have impacted Ubisoft’s customer support division essentially the most.

“Ubisoft’s Buyer Relation Middle group is evolving its group to give attention to the place we will have a major affect whereas remaining steadfast in our dedication to constantly assist our gamers anyplace on the earth.” the corporate stated in a statement.

Ubisoft continued: “We estimate that, because of organizational adjustments, 60 group members from our workplaces in Cary, North Carolina within the US and Newcastle within the UK may very well be impacted.”

A number of now former staff have already taken to Twitter to substantiate that they’ve been laid off by the corporate. In keeping with these staff, they weren’t given advance discover in regards to the cuts.

This information comes after a report again in January the place Ubisoft CEO Yves Guillemot addressed a company-wide Q&A about an upcoming restructuring. Guillemot’s feedback through the Q&A additionally prompted a name for a strike on the firm’s Paris studio.

The corporate has confronted a number of hardships over the previous few years. Ubisoft delayed Cranium & Bones for the sixth time and canceled three unannounced video games. Moreover, video games like Mario + Rabbids: Sparks of Hope and Simply Dance 2023 underperformed. Again in February, Ubisoft admitted that the entire delays and cancelations have been vital as a result of the corporate was making too many video games without delay.

Ubisoft isn’t the one online game firm that’s presently going by means of layoffs. Others equivalent to Unity, Non-public Division, Xbox Video games Studios, and Riot Video games all laid off staff this yr.

George Yang is a contract author for IGN. He is been writing in regards to the trade since 2019 and has labored with different publications equivalent to Insider, Kotaku, NPR, and Selection.

When not writing about video video games, George is taking part in video video games. What a shock! You’ll be able to observe him on Twitter @Yinyangfooey

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